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August 12, 2013

Computer Tech Support is Best in the Hands of a Managed Service Provider

Due to the quality of service, the price tag associated with it and technological innovations, companies are increasingly opting to have their computer tech support be a managed service. Rather than invest a substantial portion of a company’s own resources on an expert IT staff that business owners simply don’t have enough steady work for, decision makers can instead choose to employ a managed service provider to take care of its computer tech support needs.

By signing a contract with a remotely-based, independent tech support company, business owners can enjoy peace of mind as they’re able to focus their attention on pertinent and pressing business matters rather than potential technology-related problems. They’ll be able to rest assured that a team of expert technicians are monitoring their systems to make sure everything is running smoothly. Should a problem arise, the technicians will fix it remotely. Rather than having to call and schedule an appointment if a company is experiencing computer or network problems, managed service providers will respond to problems immediately, fixing them quickly and keeping your systems operating smoothly.

Many managed service providers offer 24/7 support. That fact is becoming increasingly important for decision makers, as the cost for small businesses to be offline is $6,900 per hour, the cost for medium-sized businesses to be offline is $74,000 per hour and the cost for large businesses to be offline is $1,130,000 per hour. Businesses can’t afford to experience computer downtime. And by employing the services of a well-qualified computer tech support team, they’re doing what they can to prevent that downtime from ever occurring.

Apex Technology Services is in a prime position to serve as your company’s computer tech support team. To learn more about how the company’s services can benefit your business, click here.

Edited by Justin Reynolds

Apex Technology Services
Choose from comprehensive, affordable solutions for IT consulting, network services and computer help desk support in Fairfield county including Norwalk, Darien, Stamford, Greenwich, Ridgefield and Bridgeport. Also Westchester county including Rye, New Rochelle, White Plains, Yonkers and New York including Manhattan and the five boroughs.


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