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September 09, 2013

The Top Five Benefits of Outsourced IT Support

Companies are increasingly flocking to managed services to support their IT needs. According to recent research, the market for outsourcing IT support will nearly double between 2013 and 2018, growing from $142.75 billion to $256.05 billion over that five-year period.

So why are businesses overwhelmingly deciding to shift their need for IT support in this direction? Let’s take a look at the top five reasons this trend is occurring:

1. Lower costs

Businesses of all varieties are constantly trying to lower their overhead costs in order to improve their bottom lines and run their companies as efficiently and cost-effectively as possible. Outsourcing IT support allows companies to save money by not having to employ as large of an in-house IT team.

2. Expertise

Managed service providers are skilled professionals. They know your computing infrastructure inside and out. They are familiar with all sorts of technology. By employing their services, you will receive the skills of top of the line professionals who act as part of your team.

3. 24/7 Support

When your systems fail, your business loses out. You can’t afford to let this happen. Managed service providers offer round-the-clock support, so your systems will stay online and you don’t have to worry about them failing.

4. Peace of mind

Because outsourcing IT support employs the expertise of professionals and provides assistance at all times, you’ll be provided with the peace of mind knowing that your computing infrastructure is in tip top shape. This will allow you to focus more intently on more pressing business issues, as you know your computing system will be good to go.

5. Increased productivity

Since your systems will be online and you don’t have to focus as much of your team’s effort on maintaining your computing infrastructure, you’ll be able to focus more intently on primary business functions. This means you’ll produce more.

If you’re looking for IT support in Norwalk, look no further than Apex Technology Services. Located on Connecticut Avenue near the Darien town line, Apex serves businesses in Fairfield County and beyond. To learn more about how the company can bolster your IT department, click here.

Edited by Justin Reynolds

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