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Featured Article

October 21, 2013

The Dangerous Cost of Network Downtime

In September 2010, airline company Virgin Blue’s check-in and online booking system went down causing an uproar among its 50,000 passengers who couldn’t board their scheduled flights. Eventually, Virgin Blue’s reservations management company, Navitaire, compensated the airline for up to $20 million. The damage, however, had already been done.

Today, network availability and uptime is critical. When an outage occurs not only does employee productivity come to a screeching halt, but subsequent costs can skyrocket. In fact, the average cost of downtime per hour for all businesses is estimated at $212,200 and only six percent of businesses survive severe data loss, according to a recently released infographic from data and network services company MegaPath. Moreover, in Virgin Blue’s case, a network outage can damage a company’s reputation and prompt customers to take their business elsewhere.

To help keep customers’ network up and running seamlessly, Apex Technology Services, a company offering affordable solutions for IT consulting, network services and customer help desk support, monitors customers’ infrastructure 24/7 to identify and remediate problems that may arise.

To make sure managed systems are optimized and secure, Apex configures remote management software on each supported device and continuously monitors servers, PC workstations and other network devices via alerts and alarms. Also, patch management, security updates and reporting tools are included with their network services. 

Don’t fall victim to network downtime. Instead take a proactive approach to protecting your network with help from Apex Technology Services. To learn more about Apex’s emergency IT support and network monitoring, click here.

Edited by Justin Reynolds

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