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Featured Article

July 07, 2014

Here's What to Look for in a Managed Service Provider

The market for managed services continues to explode, as business owners find ways to optimize their operations while concurrently reducing costs. That’s because when companies choose to place their technological infrastructure in the hands of managed service providers, they are able to invest resources previously devoted to IT on other mission-critical business functions.

If you’re considering looking for a managed service provider, here are five things you’ll want from your vendor:

  • A comprehensive portfolio of services. Best-in-class managed service providers are technology gurus, oftentimes specializing in an expanse of technological services. Consider providers that can help manage multiple aspects of your infrastructure.
  • A customer-focused approach. The customer is always right, so goes the saying. While all companies likely say they are customer-focused, actions speak louder than words. Look at what other customers say about a managed service provider to determine whether a partnership is the right decision for you.
  • A keen focus on security. Your data and intellectual property is vital to the success of your business, and because of that, you have to partner with a managed service provider that understands the importance of maintaining secure infrastructure.
  • An open-door policy. Chances are you are not an IT whiz. As a result, you probably have questions about what solutions work best for your business. Look for providers that are approachable and will serve as consultants to help your business find the tools that work best for it.
  • A reasonably priced service. Money’s tight, particularly in this challenging economy. With this in mind, find the vendor that is priced competitively. Perform your due diligence to make sure you’re not getting overcharged.

If you’re looking for a managed service provider in Westport, CT, consider contacting Apex Technology Services today. We pride ourselves on delivering customer care that is truly second to none. If you’re interested in optimizing your technological infrastructure while freeing yourself from the worry over managing it in-house, click here to learn more about the services we offer.







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