Email. Instant messaging. Printers. Voice over IP (VoIP) telephony. Video. These are all examples of critical IT network services. When employees come to work in the morning, they expect to have direct, uninterrupted access to them.

What happens when these services don’t work properly? Two things: First, employees will flood the IT helpdesk with trouble tickets, resulting in a backlog of action items that need to be addressed. Then, productivity will slow down or halt until the issues are addressed.

Why do the aforementioned IT network services—as well as others like directory and file sharing services—experience performance issues? It’s because at the end of the day, they are only as effective as the underlying network that they sit on top of. The vast majority of IT network services run on the application layer of the network, and they require optimized infrastructure (like peer-to-peer or client server), high quality cables, switches, routers and, of course, adequate amounts of bandwidth.

It’s very difficult for IT departments to stay on top of the multitude of tasks which are required to keep IT network services running at a high level. This is especially true for smaller teams, or those facing resource shortages (like a lack of manpower or budgetary constraints).

If your business is having difficulty managing and optimizing its IT network services, there is a solution: Consult with a managed services provider like Apex Technology Services, premier computer consultants serving Fairfield County, New York City and beyond.

Apex Technology Services deploys and manages a variety of network services for its clients. We offer around-the-clock support, including onsite consultations, as well as constant network monitoring and rapid response troubleshooting.

We are 5-star rated and always over deliver.

With our help, you can rest assured knowing that all of your essential IT network services are running on a fully-optimized network.

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