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June 29, 2018

Comcast Xfinity Just Had a Major Outage; How to Prepare for The Next One

Image Courtesy of Down Detector

Comcast announced a cut to fiber lines resulted in major outages in cities across the U.S. including New York. The company said in a statement that two separate and unrelated fiber cuts at backbone networks, which are a type of infrastructure that helps connect different computer networks, caused outages to its services. 

"Our engineers worked to address the issue immediately and services are now being restored to business and residential internet, video and voice customers," the company said in a statement. "We again apologize to anyone who was impacted." 

Verizon was quick to troll the company in response to an angry customer tweet.  

Come on over. https://t.co/JpdoHce4GQ ^CAR

— Verizon Support (@VerizonSupport) June 6, 2018

The fact is, single points of failure are bad for business. It really doesn't matter where they are, if it can fail and there is no backup, businesses can lose tremendous amounts of productivity as a result. 

We must remind ourselves... Every system will fail. Even new systems can be hit with debilitating ransomware. 

Computer systems have become the glue which holds modern business together. An outage, cybersecurity problem or other factors such as weather incidents can put a company out of business or at least harm them substantially. 

There are many solutions to single points of failure such as SD-WAN for the network, cybersecurity services and more to ensure your company is less likely to have an outage. 

One great option is the Apex Technology Services Cybersecurity for your Business Webinar which will focus on the many options businesses of all sizes should consider to keep themselves operating. 

It's a must-attend for business owners, office managers, COOs, CIOs, CSOs and anyone involved in ensuring your company is safe and secure and running. 

As we've written before, investments in cybersecurity and business continuity are investments in profits and companies can't make sales or work if systems are down. 

Please register for this free webinar now, Tuesday, August 7, 2018 - 11:00am ET/ 8:00am PT, even if you can't make it live – we'll archive it for 12 months so you can watch and share at your leisure.

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