535 Connecticut Ave. Suite 104
Norwalk, CT 06854
Empire State Building
350 Fifth Avenue, 59th fl.
New York City, NY 10118

SUPPORT PACKAGES

Apex Technology Services offers a variety of support plans & packages that can be customized to our client's individual needs. We offer blocks of time, as well as comprehensive IT support packages, and unlimited support at affordable flat-rate prices.

Apex matches your needs with our processes, tools and methodologies to streamline the management of your computer systems. Apex Technology Services offers flexible service plans that allow you to purchase only the services you need. We help you turn your computer systems into an effective, efficient component of your growing business. Whatever your needs may be, we are able to customize any package to fit your budget and IT infrastructure requirements.

Listed below is an overview of our comprehensive IT support packages. Contact us today for more information and get on the right technical track.

Apex Technology Services Support Packages

  • Services

  • Apex Essentials

  • Most Popular

    Apex Advanced

  • Apex Pinnacle

  • 24x7x365 Help Desk
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  • Standard Operating Hours
    (Mon - Sun 8 AM - 10 PM)

  • Apex Essentials

  • Apex Advanced

  • Apex Pinnacle
  • Onsite Support
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  • Escalation Support
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  • Emergency Support
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  • Mobile Device Support
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  • Tablet Device Support
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  • Peripherals Support
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  • Networking Equipment Support
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  •              - Firewall
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  •              - Switches
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  •              - WI-FI
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  •              - Access Points
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  • Dedicated Account Manager
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  • Detailed Monthly Reports
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  • Client Portal
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  • Real-Time Equipment Monitoring
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  • Monthly Maintenance Included
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  •              - Windows Patches
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  •              - Application Patches
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  •              - Application Patches
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  •              - Event log scanning
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  •              - Malware Scanning
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  •              - Virus Scanning
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  • Complimentary Client onboarding
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle
  • Unlimited Support***
  • Apex Essentials
  • Apex Advanced
  • Apex Pinnacle

*** Does not include project time for something similar to server builds