IT SERVICES

Lifecycle planning

On the one hand, your company wants to squeeze as much bang-for-the-buck for your IT hardware, especially in this economy. On the other, increased crashes, lowered productivity, expired warranties, and user misery can be a morale killer and effect your company's overall productivity and profitability. Many users are reticent to complain over how slow their computer is operating and will suffer through, needlessly. Managing dozens of PCs, tablets, and smartphones is not an easy task. Users each have different needs, some requiring high-end processors and graphics cards to handle applications like Photoshop, while others require a laptop with medium processing power but with a long batter runtime for travel. The end result is a motley of desktop, laptop, notebook and ultrabook computers, as well as varying smartphone models - each with different hardware and software configurations. Many hardware decisions are rushed - made in an emergency, such as a new employee hire with short notice, or a hard drive failure, which forces IT staff to purchase whatever hardware is on sale, whichever is in stock, or whichever can be quickly overnighted.

Further, every computer needs regular software updates and patches and as computers age they break down more, so it’s critical to track warranties and maintenance agreements.

To effectively manage IT assets, IT administrators need to deploy a combination of best practices and software tools. It’s referred to as IT lifecycle management or IT asset management. Apex Technology Services can assist your organization better organize and track your IT assets so you are not scrambling to acquire new hardware during an emergency and so you can proactively upgrade your user's hardware resulting in better productivity and morale.